SURFACE MAIL
If you are outside the UK and Europe and you have chosen 'Surface Mail' as your delivery option then please be aware that delivery via this method will take 6-8 weeks.

PAYMENT METHODS
The RememberTheEighties.com shop accepts the following cards... MasterCard, Visa, Maestro, Visa Electron, Visa Debit, Visa Purchasing, Switch, Solo and JSB.

The address which you supply must be the address to which the credit/debit card is registered, sorry but we do not accept PO Box numbers for either a billing or a delivery address.

We can only accept payment in UK Sterling. If buying from outside the UK then conversion to your local currency will be done by your card supplier. The shopping cart (not the shop itself!) will show you prices converted to US dollars and Euros which will give you a better idea of what you're paying.

DELIVERY
We only despatch to recognised postal addresses.

We aim to dispatch your order as soon as possible, however allow up to 28 days for delivery unless you have chosen 'Surface Mail' as your delivery option in which case it may take 6-8 weeks.

UK DELIVERY
Royal Mail is our preferred courier and we aim to get your order to you within 6 to 8 working days. Items are sent by 2nd class mail.

DELIVERY ELSEWHERE
We use Royal Mail Airmail services for small parcels. Charges vary depending on where you are in the world and will be added when you add items to the basket and select the delivery region. We do not use surface mail because of the longer delivery times.

SURFACE MAIL
If you are outside the UK and Europe and you have chosen 'Surface Mail' as your delivery option then please be aware that delivery via this method will take 6-8 weeks.

RETURNING UNWANTED OR FAULTY ITEMS
If within 30 days of ordering you are unhappy with your purchase you may return the goods to us. We will refund the price of the goods only. Postage and packing and these charges, plus any charges you incur for returning the items to us, cannot be refunded.

In the unlikely event that you receive faulty or damaged goods from us, please inform us straight away by e-mailing shop@remembertheeighties.com (don't forget to include your order number) and return your purchase to the address below and we will arrange a refund or replacement. In this case, we will refund all postage costs.

All items must be in their original packaging and complete with all box inserts and accessories.

We cannot be held responsible for goods in transit that are being returned to us. Please get proof of posting when you send anything to us.

RETURN ADDRESS
RememberTheEighties.com
PO Box 5363
Swanage
Dorset
BH19 3WE

These terms do not affect your statutory rights.

CUSTOMER SUPPORT
You can send queries, complaints, comments or compliments about goods or services by writing to us at the address above or e-mailing us at shop@remembertheeighties.com. We will respond to any questions or complaints as soon as possible within five working days.

You can also telephone us on 44 (0) 7914 761 795. This is a mobile number for urgent enquiries only and unfortunately cannot be manned all the time. If we are not available to take your call please leave a message and we will do our best to get back to you within 24 hours.